Case study
Pioneering solution to monitor LLM Hallucinations delivered in just two months
Project overview
Traceloop was founded by Large Language Model (LLM) software engineers (ex. Google, DeepMind) who found a continuous in fixing problems for their clients - they broke something new with almost every fix. The specific focus of the team is tuning prompts for ChatGPT to avoid LLM Hallucinations.
(Details)
Headquarters
Tel Aviv, Israel
Industry
AI
Company size
10 employees
Services provided by Solace
UX Research
UX/UI Design
The problem
Traceloop founders had a pioneering product that solved a significant unmet need, but they needed help on product design to make this ready for broad commercial release.
The solution
Traceloop engineers and the Solace team worked as one, integrated team with daily collaboration on the project.
The specific milestones fueled by this collaboration included: Identified product requirements to make the product more broadly applicable Pioneering UI that matched the breakthrough nature of an AI monitoring platform
(Statistics)
2 months
Solace helped Traceloop overhaul their product
UX Audit
Solace initiated the project with a comprehensive UX Audit to understand opportunities to improve the user journey and utilisation.
Information Architecture
For Traceloop, and all projects, the Information Architecture underpins the navigation and content so users easily find what they are looking for and engage extensively.
Lo-Fi design
Lo-Fi design and the use of wireframes speeds up UX testing and allows for significant iteration and experimentation to achieve the optimal UX.
Design system
The visual design system that Solace put into place brought efficiency to the development of every workflow.
Visual designs
Responsive design
Responsive design is always integrated into the web software and design principles for every new product and marketing website, ensuring an equivalent experience on tablets and smartphones, which will often be the devices of choice by Traceloop users.
Light theme
The use of light in the visual design system for Traceloop plays a strategic role in guiding the user’s focus to elements, controls, and text.
The result
In just two months, Solace helped Traceloop improve the product for broad market utilization, including adding important new features.
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