Case study

Building a nursery operations SaaS platform

Project overview

PeopleBunch is a software as a service product owned by Purple Jay nurseries, an organization that provides education to children aged 0 to 5. People Bunch streamlines the operations of nurseries and schools, ensuring compliance with government regulations.

(Details)
Headquarters
London, UK
Industry
Nursery and School
Company size
40-50 employees
Services provided by Solace
Brand design
UX Research
UX/UI Design
Web App / SaaS
""They take the pain and agony out of making the product. The whole design and UX process has been seamless.""
Riona

Riona

COO, People Bunch

The problem

Costly and Inefficient Multi-Platform Management

Nurseries and schools often rely on multiple subscription-based platforms to handle different administrative tasks, from staff scheduling to compliance tracking. This fragmented approach leads to high costs, inefficiencies, and unnecessary complexity in daily operations. Managing separate tools for attendance, payroll, communication, and regulatory compliance not only increases expenses but also creates workflow disruptions and data inconsistencies. Schools and nurseries need a unified solution that simplifies operations while maintaining compliance and efficiency.

The solution

A Unified Platform for Streamlined School & Nursery Operations

We designed a comprehensive solution that simplifies day-to-day operations for nurseries and schools, ensuring compliance with government regulations while eliminating the need for multiple subscription-based platforms. By integrating essential administrative, regulatory, and management tools into a single, seamless system, our platform enhances efficiency, reduces costs, and improves oversight. Schools and nurseries can now manage staff, schedules, compliance, and operations effortlessly—all from one centralized interface.
UX Research

After conducting user interviews, we found that users in the sector lack confidence and often have a negative experience when interacting with software.

Therefore, it was important for us to design the software to be as simple and easy to use as possible, with a minimum number of clicks required to complete any task.

User personas

Based on our user research, we identified four main user groups for our product: Operations Managers, Nursery Managers, HR professionals, and Practitioners.

Each of these user groups has different pain points and goals, which we captured in personas. By creating these personas, we were able to better understand the needs of each user group and design our product in a way that meets their specific requirements. This helped us create a more tailored and effective user experience for each group.

Information architecture

By creating an effective UX information architecture for the dashboard, we were able to understand the functionality of each feature and the timeline for implementing them.

This helped us design a dashboard that includes a clear hierarchy of information and all the necessary features and functionalities.

Custom design of features

It was a challenge to deliver features that were specific to the industry and had to comply with government regulations.

However, we were able to overcome this challenge by carefully understanding the specific needs for each feature. By taking the time to understand the unique requirements and challenges of the industry, we were able to successfully deliver high-quality features that met the needs of our users.

Streamlining Workforce & Event Management

An Intuitive Platform for Scheduling, Collaboration, and Compliance

We designed PeopleBunch to provide organizations with a seamless and structured approach to managing teams, schedules, and events. With a clean, modern UI and intuitive workflows, the platform simplifies HR management, workforce scheduling, and compliance tracking in one centralized system.

The result

Optimizing Time Tracking, Scheduling, and Onboarding with Intuitive Design

The redesigned PeopleBunch platform delivers a modern, user-friendly, and highly efficient experience for workforce management. By focusing on clear workflows, real-time tracking, and intuitive UI elements, we created a system that enhances team coordination, employee accountability, and operational efficiency.