Discovery Workshop – Solace

Discovery Workshop

Accelerate forwards in the digital product life cycle phase.

  • 4 hour day workshop
  • 2 week work sprints
  • Deliverables: Workshop Report, Investment Requirements, User personas, Problem statements, Stakeholders' alignment, and istructured product features.

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Our discovery is a structured process based on design thinking methodology

After designing a fleet of digital products, we have fine tuned our process to deliver garanteed results in 6 – 8 weeks. We have identified the tasks in the UX process that yeild the most commercial value and have strucutred a process that is both lean and agile. The process starts with our discovery workshop. Based on design thinking methodology the workshop helps you accelerate forward in the digital product life cycle. You deeply connect with your idea, understand the driving forces behind it, and produce a toolkit of requirements critical for the success of a product

What is the result of a successful product discovery?

It results in a toolkit of prerequisites critical for the success of a product design phase which include: precisely mapped out user personas, accurately structured problem statements, stakeholders’ alignment, and identified and structured product ideas with actionable next steps.

The breakdown

Our workshop follows the tried and tested UX process of the Double Diamond. The framework for innovation helps designers and non-designers across the globe tackle some of the most complex business problems. We have tailored the process to fit into a workshop format.

  • Discover
  • Vision & success metrics
  • Stakeholder mapping
  • Pain points
  • Problem statement & value proposition
  • Define
  • Brainstorming
  • User personas
  • Competitor mapping
  • Market positioning
  • Develop
  • User Journeys
  • Obstacles &
  • Prioritisation
  • Deliver
  • Discovery Report
  • Investment Requirements
  • Who you get to work with
  • Product manager
  • UX Design Lead
  • Copywriter

Working with startups at launch, product-market fit and scale up stages.

Solace works primarily with early stage startups to help bring their idea to life and launch their MVP. We get the upmost satisfaction helping founders bring their ideas to life and leave a positive impact. Our process also directly facilitiates startups who have validated their product and are looking to scale up with a world-class product design. The fast-paced nature of startups ties in with our operations enabling us to act as an extension of your team.

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Here is how the day will go:

It will be fun, it will be thought-provoking, it will be intellectually stimulating and most of all it will be fulfilling.

09:00 AM — 10:40 AM

We start with the discovery stage, which is broken down into 5 UX activities.

11:00 AM — 1:00 PM

The second part of the morning is spent in the define phase, brainstorming ideas, looking at the users and checking out the competition.

2:00PM — 3:00 PM

After lunch, we look into the user journeys and work out the obstacles that users have to overcome. Then we prioritise the most pressing user stories.

10:40 AM — 11:00 AM

Hot beverage break.

1:00 PM — 2:00 PM

Well deserved lunch break.

3:00 PM

Final thoughts and day end.

Our competitive advantage

We consult and challenge assumptions

First things first, we are not just a service provider. We consult, we advise, we ask questions and challenge assumptions. When taking on a project, you work with a product manager who’s goal is to be fully integrated with your business. The product manager plays a pivitol role in undertanding your vision, strategy and instilling your thinking into the product. They are your number #1 cheerleader and constanly consult with the design team to make sure the product is totally aligned with business goals.

Our process is battle tested

To yeild top-notch results, we have created a process that is highly systemised. Projects are not done on an ad-hok basis. Everything is planned down to a tee, then executed with absolutle precision. You may be asking… well, how does that help? From experience, timelines are accurate, quality is retained and you get a product that is a cut above the rest.

Design first brings ROI

Many studios start as a dev shop, then add on a design department. Our processes, culture and thinking behind the studio is all based around design. We believe before building anything, you must set solid foundations and hone in on breathtaking design. Yes, the power of design is real! Wait until you see the return on investment.

We design habit-forming products

Habits are behaviours done with little or no conscious thoughts. Our products are designed to help users formulate positive habits integrated with their daily lives. We understand the emotional psychology behind what drives users to engage with a product and develop a strategy to maximise user retention. For example, we use a variable reward system to keep users hooked on the product with constant anticipation, all driven by triggers such as push notifications.

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