Senior UX Consultant

The senior UX role at Solace is a leadership position within our growing design studio.

Solace is a fast-paced, fast-growing agency with a small but established studio of talented designers, developers and product managers. The role is based in our WeWork space in Waterloo, London.

Our clients are usually start-ups or recently created businesses that want to invest in design to improve the performance of their websites and products.

This is a great opportunity for a UX practitioner to grow into a more senior role, helping inform design strategy and solutions for our clients and internal products.

After your first year at Solace, you will have:

• Planned and led tens of client workshops, winning more business for the studio and agency
• Planned and delivered UX discovery tasks for tens of clients. For example, UX objective setting, expert reviews, conducting formative or evaluative research, competitor/comparator analysis, user story-mapping and concept sketching
• Conducted rounds of evaluative research to improve and optimise the design work the studio creates. This will include participant recruitment, moderation and insight report writing
• Produce UI artefacts (usually in Figma) to illustrate your and the team’s thinking, which can be handed off to our UI designers for further refinement
• Presented and led client-review workshops, helping to discuss and gather objective feedback and briefing it to the rest of the team
• Overseen the design and development process of your and the team’s solutions so that UX objectives are delivered
• Led and mentored colleagues who were less experienced in UX practice
• Attended and/or led training courses and talks that deepened your UX practice skills, or adjacent disciplines

Our lean recruitment process

We’ve simplified our recruitment process because you’re busy doing great work elsewhere.

Apply

Write us an email explaining:

• Your current role, your responsibilities and the business you work in
• What aspects of UX you particularly enjoy
• How you’d like to develop your UX skills in the next year
• A brief description of one project you’re particularly proud of, what you achieved and learned
• Attach a copy of your CV for reference

Interview

If your email demonstrates that you are a good fit for the role, we’ll invite you to a 1-hour meeting in person or via video call, where you will tell us stories about and provide examples of the projects you’ve delivered.

We also expect you to interview us and ensure we are right for you.

Feedback

If you have what it takes, we will offer the role to you. If we decide not to offer you the role, we will let you know and provide feedback as to why. Even if you’re not successful in securing this particular role, candidates who show potential will be added to our database (with their consent, of course), so we may consider them for other positions as they arise.